Customer Service Statement

Since its launch in 1997, Vidette UK Ltd has grown significantly in its time and isproperty-awards fast becoming one of the leading names in Pub Refurbishment and reactive/planned maintenance in the South East, with a very high reputation that is the best. We take exceptional pride in our ability to train and promote our staff from apprentice level through the ranks to site/office management. Our community spirit is priceless and this is reflected in our work.

Vidette Uk’s philosophy is to focus on its partnerships with our suppliers and customers. We are dedicated in providing the very best service and value for money.

Our core objective, which is driven passionately by Managing Director Ian Frazer and all his team, is to consistently improve and innovate services whilst ensuring the highest quality of service is provided to the customer.

Vidette UK  supports local trade and hold accounts with all major building suppliers within the South East area. It has proactive buyers, which are always looking for the best buy in the market, therefore giving our customer the best possible quote.

We are proud of our increasing reputation for reliability, great customer service and most of all our quality of work. This is why Vidette UK are continuing to go from strength to strength.

We recognise that the key to our success is through our people. Through the development of our colleagues and engineers, we are committed to providing optimum customer care in order to grow further as a business.

Our commitment is shown through the development of our staff and this is reflected in our recognition as an Investor in People. We want to ensure all employees feel valued in terms of contributing to our business and we deliver this through planning, communication, learning and development, management effectiveness and continuous improvement.

Contact us on: 020 8763 8896

 The Ullswater Business Park, Unit 1, 30 Breakfield, Coulsdon, Surrey, CR5 2HS