Customer Service Statement

D-s9w94XsAEslaPSince our inception in 1997, Vidette UK Ltd has been at the forefront of the Pub Refurbishment and reactive/planned maintenance sector in the South East. Our journey from a humble beginning to becoming one of the industry leaders is a testament to our unwavering commitment to excellence.

At Vidette UK, we believe in the power of partnerships. Our relationships with suppliers and customers are the cornerstone of our business, and we dedicate ourselves to nurturing these connections with utmost integrity and professionalism. We are committed to delivering unparalleled service and exceptional value, ensuring that every interaction with us adds value to your business.

Guided by the visionary leadership of our Chairman Ian Frazer, and our talented team, we continuously strive to innovate and elevate our services. Our goal is to not just meet but exceed the high standards we set for ourselves, ensuring the best possible outcome for every project we undertake.

Supporting local trade is at the heart of what we do. We engage with local suppliers and look for the best market deals, ensuring that our customers always receive competitive quotes without compromising on quality.

Our reputation for reliability and outstanding customer service is a badge we wear with pride. We understand that our success is deeply rooted in the satisfaction of our clients, which is why we focus on delivering quality work every time.

We recognize that our strength lies in our people. Investing in our staff through training and development is not just a commitment but a core part of our ethos. As an Investor in People, we ensure that our team is equipped with the skills and knowledge to provide top-tier customer care.

In every aspect of our work, we adhere to the philosophy of continuous improvement. By listening to feedback and adapting to the evolving needs of our industry, we ensure that Vidette UK Ltd remains a dynamic and forward-thinking leader in the field.

We invite you to experience the Vidette UK difference – where quality, care, and customer satisfaction are not just words, but the principles that drive us forward every day.

Contact us on: 020 8763 8896

 The Ullswater Business Park, Unit 1, 30 Breakfield, Coulsdon, Surrey, CR5 2HS

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